As SMDCC is a registered private day only hospital, the accommodation fee charged is based on the contract we hold with your health fund. Not all health funds wish to contract with us, but should there be a gap that would normally be paid by the patient, this fee is waived.
If you have an excess with your health fund for day-only admissions, it will apply to your admission at Southern Medical Day Care Centre, as would be the case for any other private hospital. It is the responsibility of the patient to be aware of their contract with their health fund, any excess that might apply and when it falls due. If your excess is due, your health fund will withhold payment to Southern Medical Day Care Centre. Payment for those accommodation accounts then becomes the responsibility of the patient.
You will be issued with an invoice from Southern Medical Day Care Centre for payment of the account. Payment can be made by cash, cheque or EFTPOS. If you are experiencing financial difficulties, please discuss alternative payment options with Southern Medical Day Care Centre reception. Each time you receive treatment at Southern Medical Day Care Centre you will be billed electronically.
Our accounts department can be called for any billing issues or questions that you may have. Our managers for SMDCC billing accounts are Mrs. Satinder Kaur, and for pharmacy Mrs. Reena Whadhwa.